Theodora Lau
Industry Expert Unconventional Ventures
Theodora Lau is the founder of Unconventional Ventures, a public speaker, and an advisor. She is the author of Banking on (Artificial) Intelligence (2025), the co-author of The Metaverse Economy (2023) and Beyond Good (2021), and host of One Vision, a podcast on fintech and innovation. Her monthly column on FinTech Futures explores the intersection of financial services, tech, and humanity. She is named one of American Banker’s Most Influential Women in FinTech in 2023. She is a contributor and commentator for top industry events and publications, including Finovate, American Banker, BBC News, Fintech Times, and The Power 50. Her work has also been published by the Journal of Digital Banking, The Banker, Forbes Technology Councils, MIT Tech Review, and Harvard Business Review.
2026 AGENDA Sessions
When AI Decides, Who Holds Accountability?
AI is moving beyond back end functions and into the product itself, shaping decisions, journeys, and outcomes in real time. This session explores what happens when banks stop layering AI onto old models and start redesigning products around agent-led interaction, accountability, and trust.
Tuesday 06 October 09:30 - 10:10 Track 1: Banking & Challengers
AI
