2026 AGENDA Sessions

When AI Decides, Who Holds Accountability?

AI is moving beyond back end functions and into the product itself, shaping decisions, journeys, and outcomes in real time. This session explores what happens when banks stop layering AI onto old models and start redesigning products around agent-led interaction, accountability, and trust.

What Should Banks Still Be Building, and What Should They Stop Chasing?

Banks face constant pressure to keep innovating, even as complexity, regulation, and operational risk continue to rise. This session will be a forum exploring how institutions decide what to pursue, what to ignore, and how to manage innovation without drifting into instability.